Privacy Policy

Last updated: April 2025

Digital Story Studio ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit digitalstorystudio.in or contact us to book our photography and videography services across Delhi NCR.

1. Information We Collect

We may collect the following information when you use our website or contact us:

Your name, email address, and phone number (via contact forms or WhatsApp)
Event date, venue, and service requirements you share with us
Technical data such as your IP address, browser type, and pages visited (via Google Analytics)
Cookies and usage data to improve website experience

2. How We Use Your Information

We use collected information for the following purposes:

To respond to your booking enquiries and provide our services
To send booking confirmations and service-related communications
To improve our website content and user experience
To comply with legal obligations

3. Cookies

Our website uses cookies to enhance your browsing experience. We use Google Analytics to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect some functionality.

4. Third-Party Services

We use the following third-party services that may process your data:

Google Analytics – for website traffic analysis
Google Tag Manager – for tracking script management
YouTube – embedded videos on our portfolio pages
WhatsApp – for direct booking enquiries

Each of these services has their own privacy policies and we encourage you to review them.

5. Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law. Enquiry data is typically retained for up to 2 years.

6. Your Rights

You have the right to:

Request access to personal data we hold about you
Request correction or deletion of your personal data
Withdraw consent at any time
Lodge a complaint with data protection authorities

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure. Our website uses HTTPS encryption.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 chat.dsstudio@gmail.com
📞 +91-8810696407
📍 8/334, Lalita Park, Laxminagar, New Delhi – 110092

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

This website is operated by Digital Story Studio, a professional photography and videography studio based in New Delhi, India. We serve clients across Delhi, Noida, Gurgaon, Faridabad, and the wider NCR region.