Privacy Policy

1. Introduction

Welcome to Digital Story Studio ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for wedding videography, photography, and event coverage services in Delhi NCR.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide wedding videography, photography, and event coverage services
• Communication: To respond to inquiries, send updates, and coordinate service delivery
• Business Operations: To process payments, manage bookings, and maintain records
• Marketing: To send promotional materials (with your consent) and improve our services
• Legal Compliance: To comply with applicable laws and protect our legal rights
• Website Improvement: To enhance user experience and optimize our online presence

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and financial transactions
• Website hosting and technical support
• Email marketing and communication services
• Analytics and website optimization

Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to:

• Comply with legal obligations or court orders
• Protect and defend our rights or property
• Prevent fraud or investigate potential violations
• Protect the safety of users or the public

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure server infrastructure and data storage
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only
• Secure backup and recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Contract Performance: During the service period and for 7 years after completion for business records
• Legal Requirements: As required by applicable laws and regulations
• Marketing Communications: Until you unsubscribe or request removal
• Photos and Videos: As per our service agreement, typically for portfolio and promotional use

You may request deletion of your personal information at any time, subject to legal and contractual obligations.

7. Your Rights and Choices

You have the following rights regarding your personal information:

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may limit some website functionality.

9. Third-Party Services

Our website may contain links to third-party websites and services, including:

• Social media platforms (Instagram, Facebook, YouTube)
• Google Analytics and other analytics services
• Payment processors and booking platforms
• Review and portfolio platforms

These third-party services have their own privacy policies. We are not responsible for their privacy practices and encourage you to review their policies.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India for the purposes outlined in this policy. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last Updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.